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Phase I

Training for New Express/Maintenance Technicians

In this training, you will learn how to perform all objectives to competency, ensuring safety and efficiency in your work. Below are the topics covered:

I. Safety

  • Lift it right: Watch a video and take an exam to learn how to safely lift heavy equipment.
  • Lift safety: Understand how to properly use lifts to avoid accidents.
  • Shop safety: Learn about the safety protocols and guidelines to follow while working in the shop.
  • First aid/eyewash: Know the steps to take in case of an emergency and how to properly use eyewash.
  • MSDS: Understand how to read and interpret material safety data sheets.

II. Service Information

  • Log in: Learn how to log in to the system to access service information.
  • Navigation: Know how to navigate the system to find the information you need.
  • TSB and recalls: Understand how to access and use technical service bulletins and recall information.
  • Web-based training: Access additional online training resources.

III. Oil Change, Tire Rotation, and Inspection

In this section, you will learn how to perform an oil change, tire rotation, and inspection. Here are the key topics covered:

Effective inspection and documentation:
  • Recommended service interval
  • Lights
  • Fluid inspection
  • Logical fluid leak path diagnosis process
  • Brake inspection
  • Tire inspection
  • Video inspection
  • Checking for TSB and service history before recommending repairs
Order of operations:
  • Oil change procedure/process
  • Oil level check before and after
  • Oil drain plug seal and torque
  • Oil filter replacement
  • Tire rotation procedure
  • Tread depth documentation
  • Torque procedure
Required tools:
  • Torque Wrench
  • Tread depth gauge
  • Basic hand tools

Phase II

Technician Training for Tire, Steering, and Suspension

This Technician training is for Tire, Steering, and Suspension. Our comprehensive program ensures that you will perform all objectives to competency, and be equipped with the knowledge and skills to excel in your work. Below are the topics covered:

I. Tires

In this section, you will learn all about tires and how to work with them. Here are the key topics:

Construction, Size Rating and Wheel Design:
  • Understanding tire construction and the different size ratings and wheel designs available
  • Reverse mount wheel
  • Types of TPMS
Tools:
  • Various tools for tire maintenance and repair
Tire Dismount and Mount without Damaging TPMS:
  • Proper procedure for dismounting and mounting tires without damaging TPMS
Tire Balancing:
  • Tire matching
  • Road force
Tire Repair:
  • Proper procedure for tire repair, including corroded wheel servicing
  • TPMS diagnosis and repair

II. Steering and Suspension

In this section, you will learn about steering and suspension, including how to inspect and repair them. Here are the key topics:

Alignment Procedure:
  • Adjusting toe-in or toe-out
  • Bar graph alignment
  • Jacking compensation
  • Steering angle sensor calibration (includes intro to scantool)
  • Raised adjustments
  • Other calibrations
Inspection Procedure:
  • Inspecting loaded and unloaded components
  • Identifying worn, bent or broken parts
  • Measuring ride height
  • Recommendation for correct repair
Description and Operation:
  • Understanding how steering and suspension systems work

Phase III

Technician Training for Brakes, Calipers, and Breaking Systems

This Technician training is for Brake Systems. Our program is designed to provide you with the necessary knowledge and skills to perform all objectives to competency, and to excel in your work. Below are the key topics covered:

I. Brakes

In this section, you will learn about brake systems and how to work with them. Here are the key topics:

Tools:
  • Micrometer
  • Brake lathe
Description and Operation:
  • Types of braking systems
  • Electronic parking brake
Caliper Slides and Service Lubrication:
  • Proper lubricants and amounts for caliper slides and service
Brake Repair:
  • Brake measurements
  • Caliper inspection
  • Hose inspection
  • Types of parking brakes
  • Parking brake adjustment
  • Electronic caliper piston return
Rotor Refinishing:
  • On-car lathes
  • Off-car lathes
  • No directional finish
  • Feathered edge removal
Hydraulics and Brake Fluid Service:
  • Brake fluid service procedures
  • Types of fluid
  • Brake hoses
  • Brake lines
  • Tube flaring
Drum Brakes:
  • Description and operation
  • Inspection and diagnosis
  • Measurements
  • Adjustments and lubrication

Phase IV

Technician Training for Minor Engine Repair, Power Steering, and Diagnostics.

This Technician training is for Minor Engine Repair, Power Steering, Engine Maintance, and Diagnostics. Our program is designed to provide you with the necessary knowledge and skills to perform all objectives to competency, and to excel in your work. Below are the key topics covered:

I. Power steering

Description and Operation:
  • Types of pumps
  • Rack and pinion
  • Non rack and pinion
  • Fluid Maintenance
Leak Diagnostics:
  • Pressure side leaks
  • Reservoir leaks
Electronic Power Steering:
  • Types of EPS
  • EPS service

II. Minor Engine Repair

Minor Engine and Accessary Repair:
  • Cam cover gaskets
  • Oil Pan Reseal
  • Starting and Charging system diag and repair
  • Power steering diag and repair
  • Exhaust repair
  • VCT/VTEC solenoid leak repair
  • Coolant system diag and repair
Types of Gaskets, Tools, & Sealants:
  • Proper preparation

III. Engine Maintenance

  • Induction service
  • Spark plugs
  • Belts
  • Coil inspection/boot replacement

IV. Order of Operations:

4 Stroke Engine:
  • Operation/tools
  • Fuel injection (port and GDI)
  • Ignition system
  • Forced induction
  • Mechanical timing
  • Scan tool basics